1. What happened to the HEMATOGRAPHY PLUS CD-ROM?
We stopped selling HEMATOGRAPHY PLUS in February 2007 (when we ran out of CD-ROMs for the second time). We decided not to press any more CDs because the program doesn't run on the new Macs with Intel processors, and will only run on many Windows machines after some rather convoluted memory adjustments (see questions 2 and 3 below). The cost of reprogramming HEMATOGRAPHY PLUS to make it compatible with current operating systems was prohibitive.
First, right click on the HEMATOGRAPHY PLUS.exe icon and choose properties. Click on the Compatibility tab and check the box for "Run this program in compatibility mode". The default option of Window 95 is probably the best choice in the dropdown box below. Now try the software. If that doesn't work, try some of the other settings on that tab.
If you are still having problems, the following instructions may help. The caveat is that it's possible that these new settings will affect other software on your system but it's VERY unlikely and so far we have not heard of any problems. (If you have lots of RAM, you probably don't need lots of virtual memory.)
The issue seems related to Windows XP and 2000 systems with massive amounts of installed RAM.
These instructions are detailed for a version of XP. Windows 2000 might be slightly different.
You'll need to log into the computer as a local administrator. Start HEMATOGRAPHY PLUS as a "normal" user. You'll have to do a search for the xobglu16.dll and probably the xobglu32.dll file. You'll only be able to see these files if the program is running. These files are usually deleted when the program quits. Right-click on these files and tick the box to make them "read-only."
Please note that we have not been able to test this.
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